Frequently Asked Questions

Please review our frequently asked questions below.
If we have not answered your question here, feel free to contact us.

  • General
  • Registration
  • Training
Q
How do I get my Badge?
A

Your badge will be printed in the Registration area at the show. For faster badge pick-up, please bring a copy of the email with your confirmation code to the Registration area. If you do not have your confirmation with you, you can search for your badge at a check-in kiosk with the email address you used to register for the show.

Q
I am trying to register my employees with our shop’s email address, but I am getting an error message. Why do I need a unique email address for each person to register online?
A

Your email address is our way of identifying your individual registration record. This record carries over from year to year and connects your contact information with your email preferences. It is required to register online. If your company only has one shared email address, you may consider opening a free email account (i.e. Google, Outlook) for each registrant. If you would like to register without using an email address, please call 800.560.9941 to register over the phone or fax/mail a completed registration form.

Q
What if I don’t have, or never received my confirmation?
A

If you have registered, your name will be in our system and you will be able to get your badge in the Registration area without your confirmation. If you prefer to have a copy of your confirmation, call us at 800.560.9941.

Q
I’ve already registered but I need to make a correction or change my address, name, etc?
A

If you have already registered and would like to update or make changes to your registration, please sign in through the link located on the Registration Confirmation that you received via email. No time in advance? You may also make changes at the show by going to the Welcome counter in the Registration area.

Q
Do I need to register or fill out a registration form for each person attending from my company?
A

Yes. Since everyone needs their own badge to enter the exhibit hall, we require each individual to complete a registration.

Q
How do I know if I am registered?
A

Once your registration is complete, a confirmation email with your registration details will be sent to the email address you provided during registration.

Q
What is included with my event registration?
A

Entrance to the exhibit hall each day that it is open
Unlimited Training by Exhibitors in the classroom and in the exhibit hall
Access to the Recognized Professional Program
Multiple chances to win $500 in Buyer Bucks!

Q
How do I obtain a Press pass?
A

Please contact [email protected] to request your Press pass.

Q
What is Training by Exhibitors?
A

Our training program consists of hands-on, exhibit hall demonstrations (Training in the Hall), all-day and half-day classes and 90-minute classes (Training in the Classroom) led by industry leaders. Learn from respected authorities who will present current and relevant topics that will help grow your business. All training is complimentary. Ask questions, get answers and leave inspired!

Q
Can I register for individual classes?
A

Yes. All Training by Exhibitors classes (in the classroom and in the hall) are included with your registration.

Q
What if I want to change my class selections after I register?
A

Many exhibitors presenting classes send out class information approximately 2 weeks before the show, so if you want to receive specific information for the classes you are interested in, we suggest that you update your class selections. Once you do, you will receive a new confirmation email with your updated class selections.

If you decide you want to change classes at the show, we’ve made it easy and convenient for you to switch—simply show up at the class you want to attend and get your badge scanned! No further action is needed.

Q
What is the Recognized Professional Program?
A

The Recognized Professional Program is a continuing education program created exclusively for participants of the Training by Exhibitors program at GRAPHICS PRO EXPO. Those who complete the requirements will receive a PDF certificate, suitable for printing and framing as well as posting on their website.

Q
What do I need to do to earn a Recognized Professional Program certificate?
A

Participate in any of the classes from the Training by Exhibitors in the Classroom and you'll receive a Recognized Professional certificate.

Q
Can we bring our children?
A

Children under 12 are not permitted in the exhibit hall or in the classrooms at any time (no exceptions). Please make childcare arrangements prior to arriving at the show. There is no childcare available at the convention center.

Q
How do I enter to win Buyer Bucks?
A

To be eligible to win, all you have to do is register and attend the show! Each day of the show, one lucky attendee will be selected to win Buyer Bucks, valued at $500. Buyer Bucks can be spent with any participating exhibitor. Buyer Bucks are redeemable during the show or within 45 days after the show closes and cannot be redeemed for cash.

Q
Can I take pictures in the exhibit hall?
A

Photographs are allowed providing you ask and receive approval from each exhibitor prior to taking pictures.

Q
What if I have a special needs request?
A

The convention center is wheelchair/scooter accessible and is ADA-compliant. Wheelchair & scooter rentals vary by city.

Q
How can I subscribe to GRAPHICS PRO magazine?
A

When you register for a GRAPHICS PRO EXPO event, you are able to select a free Basic Subscription when filling out your contact information. Once your registration is submitted, you will be subscribed to the magazine. If you are not registering for an event at this time, you can also click here to subscribe.

Exhibit with usLearn more
×